Our Items are handmade in our maker space in Dundee, Scotland.
We do not mass produce and they are not picked from a pre-made shelf for you.
They are handmade, just for you, to your specific order. <3
Larger sizes require more fabric and time to make a so there will be a price increase.
We always use the highest quality fabrics and carefully make and pack your items.
We use fabric from Europe, so our carbon footprint is lower than other indie brands.
Our fabric is made using Eco-Tex® cotton, meaning that it is guaranteed to be free from nasties and toxin and suitable for those with sensitive skin.
Our EU Trademarked designs are made especially with you in mind, so you can guarantee that you won't find the same on the high street!
We use artists from all over the world to create our designs, and they are paid for their time; if you are an artist and would love to see your artwork turned into underwear, give us a mail and we can chat!
We will use your data to verify payment through third-party banking using Stripe or PayPal.
We will not distribute or sell your data to any other third-party after payment is verified.
All information collected will be stored and protected in accordance with the GDPR act UK, 2018.
From time to time, we may email you to tell you about special offers and any other exciting news.
You are free to unsubscribe from this at any time.
Return and Refund Policy
Due to the nature of the products, all Pants are non-refundable unless faulty.
Items must be returned in their original packaging with all care labels intact within 14 days of receipt. Postage costs will NOT be refunded.
If you have had your item returned to sender, then we can re-send this to you with additional postage costs.
If you would prefer a refund, we will refund you the cost of the products minus the postage costs.
It is up to you, as the payer of the postage, to recover your postage costs with Royal Mail. We cannot do this for you, Royal Mail will not allow that.
It is advisable to send recorded delivery as Wilde Mode® will not be responsible for missing items.
Please ensure you carefully and protectively wrap your parcel; it is your responsibility to send your items back undamaged and intact.
Please include the packing slip with your parcel, or we will not know who sent the parcel and therefore be unable to issue a refund.
- Credit / Debit Cards
Postage and Packaging
Postage and Packaging costs INCLUDES the cost of the postal box, the stickers, the inserts AND Royal Mail Delivery or International Delivery.
*Due to the bespoke service we offer over other brands, our products may take 14/21 working days to reach you and CONSIDERABLY MORE AT BUSY PERIODS; this may be more if you live outwith the UK*.
When we receive your order, it is lovingly put in our orders list, and we work through each one in series of when we received it, so if we are super busy, your bespoke product may take longer to reach you!
Q - What is a comfort top?
A - A comfort top is exactly what it says; a comfortable gender-free top!
They are an alternative to a bra and provide light support.
They skim the bust, however, if you would prefer a more supportive fit, we suggest you size down.
Due to their amazing comfort, they are very helpful to those with sensitivity to fabrics and chronic pain; such as sensory processing disorder, fibromyalgia and MS sufferers.
The fabric is super soft and comfortable; made using eco-tex cotton lycra.
Their unique design means that they can be worn by any gender and is available in sizes XXS - 6XL
Q - Hi, I saw your page through Instagram and I noticed that you say that the tops fit any cup size.... however I am a j cup and I struggle to find bras that fit. So my question is would the fabric fit even me?
A - Yes! the fabrics are stretchy!
There is a measuring guide on the page so measure yourself and you'll find the right size!
Q - I wear UK 18 but have 36HH boobs, would an XL or 2XL better?
A - Our ambassador in our video wears a 2XL and is also a size 36HH! However if you would like a snugger fit, you can size down!
Q - Why do I measure around my bust and not my ribcage too?
A - It only requires a full bust measurement, as the banding does not sit in the same place as the underwire of a bra does.